Frequently Asked Questions

Yes. I guarantee 100% authenticity on every watch I sell. Each piece is carefully inspected and verified before it enters my inventory. I stand behind every watch with my authenticity guarantee.

Each listing includes a detailed condition grade and description. I use a standardized grading system — Mint, Excellent, Very Good, Good, Fair, and Poor — with high-resolution photos and clear condition notes so you know exactly what you're getting.

It varies by watch. Each listing clearly states what is included — original box, papers, accessories, or watch only. I'm always transparent about exactly what comes with each piece.

Absolutely. Reach out and I'll provide additional photos, videos, or we can schedule a call so you can see the watch in detail before making a decision. I encourage questions.

Yes. If you're looking for a specific watch that isn't currently in my inventory, I offer a watch sourcing service. Submit your requirements — brand, model, condition, and budget — and I'll work to find it. A non-refundable 20% deposit is required to initiate the search. Visit the Watch Sourcing page for details.

I currently ship throughout the continental United States using insured priority service. Every shipment includes full insurance coverage and tracking.

Once payment is confirmed, your watch is carefully inspected, securely packaged, and shipped within one business day. You'll receive tracking information immediately, and I stay in communication until delivery is confirmed.

Yes. Every shipment is fully insured. Delivery requires an adult signature, or you can opt to have the package held at a local shipping center for secure pickup.

I offer a 24-hour, no-questions-asked return window starting at confirmed delivery. If the watch isn't the right fit, contact me within 24 hours to initiate a return. The watch must be returned in the exact condition received with all original contents, shipped via insured priority service. After 24 hours, the sale is final.

Every watch comes with my authenticity guarantee — I stand behind the genuineness of every piece I sell. I also provide a confidence guarantee: full transparency around condition, history, and documentation so you can buy with complete confidence.

For direct transactions, I accept bank wire transfers. If a deal is conducted through an established platform like eBay, payment is handled through that platform's approved methods.

No. All transactions are completed in full at the time of purchase. I do not offer financing or payment plans.

Submit your watch details through the form on the Sell Your Watch page — brand, model, reference number, condition, photos, and your price expectation. I'll review and provide a straightforward evaluation.

Yes. In addition to direct purchases, I offer trade-in and consignment options. Visit the Trade & Consignment page for details on each option and how to get started.

You can reach me through the website contact form, email, Instagram, or Facebook. For serious inquiries and transactions, I prefer a scheduled phone call — you can book one through the Book a Call page. I respond to all messages typically within the same day.

I respond to all inquiries within 24 hours, typically same day. Clear and timely communication is a priority throughout every interaction.